1. Introduction

Zenith Plus International Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit test.zenithplus.co.uk, purchase our products or contact us.

Data Controller: Zenith Plus International Ltd

Company Registration Number: SC856179

Registered Office: 1 Maryfield Gardens Croftouterly, Leslie, Glenrothes KY6 3JT, UK

Contact Email: info@test.zenithplus.co.uk

2. Personal Information We Collect

Depending on how you use our website, we may collect:

• Your name, email address and telephone number.

• Billing and delivery addresses.

• Order details, purchase history and transaction information.

• Account registration details.

• Messages submitted through contact and enquiry forms.

• Technical information such as IP address, browser type and website usage information.

• Marketing preferences and newsletter subscriptions.

Payment information is processed through the payment services available at checkout. The information we receive depends on the payment provider.

3. How We Use Your Information

We process personal information for the following purposes:

• Order fulfilment: To process payments, prepare orders, arrange deliveries and handle returns.

• Customer support: To respond to enquiries and resolve issues.

• Legal compliance: To maintain required financial, tax and business records.

• Website security: To protect our website and prevent fraud.

• Marketing: To send promotional communications where permitted by law.

• Website improvement: To understand website performance and improve our services.

4. Legal Basis for Processing

Under UK GDPR, we rely on the appropriate lawful basis depending on the activity:

• Contract: Processing necessary to fulfil customer orders.

• Legal obligation: Maintaining records required by applicable law.

• Legitimate interests: Protecting our business, preventing fraud and improving services where our interests are not overridden by individuals’ rights.

• Consent: Where required, including certain marketing activities and non-essential cookies.

Where we rely on consent, you can withdraw it at any time.

5. Sharing Your Information

We may share necessary information with trusted service providers, including:

• Payment processing providers.

• Delivery and courier companies.

• Website hosting and technical support providers.

• Email and customer communication services.

• Analytics and marketing providers, where applicable.

• Professional advisers and authorities where legally required.

We do not sell personal information.

Service providers are expected to protect personal information and use it only for authorised purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential shopping functions, such as shopping carts and checkout.

We may also use analytics or marketing cookies to understand website performance and improve customer experience.

Where legally required, non-essential cookies will only be activated after you provide consent.

You can manage your cookie preferences through our website’s cookie settings, where available, or your browser settings.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, accounting and legal obligations.

Different categories of information may have different retention periods.

When information is no longer required, we will securely delete or anonymise it, subject to applicable legal requirements.

8. Data Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration and disclosure.

No internet-based service can guarantee absolute security.

9. International Data Transfers

Some of our service providers or business operations may involve processing personal information outside the United Kingdom.

Where international transfers are subject to UK GDPR restrictions, we will use an appropriate legal transfer mechanism and applicable safeguards.

10. Your Data Protection Rights

Subject to applicable legal conditions, you may have the right to:

• Access personal information held about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Restrict or object to certain processing.

• Request data portability.

• Withdraw consent where processing relies on consent.

To exercise your rights, please contact us using the email address below.

11. Email Marketing

Where permitted by law, we may send information about our products, promotions and business services.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

We encourage visitors to review the privacy policies of external services.

13. Complaints

If you have concerns about how we process personal information, please contact us first so we can investigate.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Website: www.ico.org.uk

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.

The latest version will be published on this page with an updated revision date.

15. Contact Us

For privacy-related questions or requests, contact:

Zenith Plus International Ltd

Email: info@test.zenithplus.co.uk

Website: test.zenithplus.co.uk